The objectives for SISP's business continuity were defined by Management in order to guarantee organizational resilience, compliance with legal and regulatory requirements, as well as the necessary response capacity to mitigate the impact of the realization of possible threats on business operations ensuring continuous improvement of services provided.
SISP's business continuity system aims to ensure:
- the high availability of the company's critical services;
- compliance with pre-defined minimum service levels when an interruption occurs;
- compliance with predefined recovery times during a disruption;
- compliance with statutory, regulatory and contractual obligations;
- the development of a resilient organizational structure, capable of responding to potential disruptions;
- creating documented information to respond to a disruption;
- the trust of customers and partners in SISP's business continuity management system.